The software requirements of disability service providers in Australia are quite specific. As such, the pre-sales engagement/ evaluation process provided by Liveware ERP for CIMSability is based on detailed industry knowledge from an experienced consultant, not a sales representative and as such a set structure is in place to best manage the process. Our pre sales engagement process encompasses:

  • White Paper; outlining the CIMSability Enterprise mission, product functionality and implementation methodology. This document is a collation of information from a variety of tender submission requests. This document is detailed in its content and is constantly under review for additional opportunities to supplement the existing. To obtain this document please complete the form located on the Contact page of this website and a CIMSability representative will be respond. NOTE* Detailed submissions to individual tender requests are available as a consulting exercise. Again, please complete the above mentioned form to and a CIMSability representative will respond.

  • Product Demonstration; onsite or online demonstration of CIMSability Enterprise is conducted by a Liveware consultant. NOTE*Attendees from the organisations themselves must be in attendance i.e. Liveware do not perform demonstrations for external consultants or individuals alone whom are not direct employees of the organisation. Onsite demonstrations with the exception of the initial consultation, may incur a travel/ logistics charge. This would be specified in advanced if applicable.

  • General Pre Sales Participation; a Liveware representative will fulfil any request for additional information with regards to pricing, system requirements, project management and services.

  • Detailed Proof of Concept; In the event an organisation wishes to conduct detailed proof of concept work i.e. working with a consultant to proof the application on their data or conduct several sessions to qualify functionality in ‘consultative detail’ are provided as a consulting exercise. Standard consulting service rates apply. Demonstration editions of CIMSability Enterprise are available for internal use subject to installation & training being supplied (standard consulting service rates apply).